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Volume 8 Issue 33

	Vol 8 Issue 33

	Content Page
	Cover Story: Make Money Online
	Leaders Communicate with Influence
	Know Your Enemy. A Hundred Battles. A Hundred Victories.
	Making Choices FOR A BETTER FUTURE
	Know Yourself. The Ten Commandments of Customer Service
	How to Manage a Deadbeat Employee
	To deliver world-class service, it is essential to have motivated people who can create a buzz

Volume 7 Issue 32

	Vol 7 Issue 32

	Content Page
	Cover Story: Drop out to Leader
	Blogging: New age advertising for the web-savvy
	It Isn’t "Life or Death"
	Protecting Brand and Bottomline in a Crisis
	B2B e-Commerce: Impact on EU Enterprise Policy - a First Assessment Part 2
	The Bolts and Nuts of Selling
	TRAINING AS A SECOND CAREER?

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